RED Shield Protection Plans | How to File a Claim
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How to File a Claim

NEED TO FILE A CLAIM?

RED Shield makes the claim filing process a breeze. Just follow these simple steps to get you back on the road!

1. HAVE YOUR DEALERSHIP OR REPAIR FACILITY CALL US

To start the claim process, your dealership or repair facility should call us at (888) 740-6170. Claims can ONLY be filed by the facility repairing your vehicle. Claims cannot be filed by you directly.

2. YOUR DEALERSHIP OR REPAIR FACILITY WILL SUBMIT AN ESTIMATE

We will ask your dealership or repair facility to send us an estimate showing what is wrong with your vehicle and what needs to be repaired or replaced.

3. WE REVIEW THE ESTIMATE

Our friendly, US-based adjusters will then review the estimate with the dealership or repair facility and go over each part to review coverage and authorize the repair.

4. WE AUTHORIZE THE REPAIR

Once the claim is approved, we then authorize the repair and the repair work begins.

5. ONCE COMPLETE, WE PAY THE BILL!

It’s that easy! Once all of the work is complete, we pay the dealership or repair facility directly, so you don’t have to. You are only responsible for your deductible (if you have one).